Sr. Manager Transportation & Logistics

September 19, 2022
Palo Alto, CA
Job Type


Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Reporting to the Director Transportation, you will be the primary relationship manager on a day to day basis with key carrier partners along with the development and onboarding of new partners. Working predominately in the domestic small package final mile delivery space (but also with some international partners)  you will focus on contract negotiation, price optimization and work with our operations teams to optimize  in place solutions while developing new ones.

Our carrier base includes companies like  USPS, FedEx, UPS, DHL domestic regional providers and international e commerce consolidators. The right person for this role will be an individual who brings relationship management skills, procurement experience, small package contract negotiations and  an organized approach to building process and project management.  This individual will be supported by our analyst team who you will work with to identify continuous improvement opportunities; partnering with cross functional internal and external stakeholders including shipping providers, shipping operations teams, finance, accounting, product development and product management to champion opportunities.

What you will do:

  • Carrier contract negotiation

  • Optimize cost per unit

  • Build carrier allocation plans

  • Identify potential new partners

  • Conduct transportation RFPs and implement new programs as needed

  • Develop and lead an efficient carrier relationship and management program including weekly, monthly and quarterly business reviews and hold carriers responsible  to eBay SLA’s  while driving new  initiatives forward

  • Work with shipping operations to optimize cost, accuracy and speed of all shipping services available to our customers.

  • Partner with external shipping and logistics suppliers to be the Voice of eBay and our customers

  • Support eBay internal organization with communication, prioritization, and perspective with external shipping and logistics suppliers.

  • Manage and report on goals / metrics to reduce bad experiences for customers (like missed SLA’s).

  • Maintain highest ethical integrity working with external third-party suppliers.

  • Find innovative solutions to problems with challenging cross-functional dependencies.


  • Experience in the transportation and/or supply chain industry

  • Must have experience with carrier relationship, contract negotiation and Request For Proposal (RFP)  Management

  • Experience in the domestic space is a must; additional international experience is preferred

  • Marketplace experience preferred

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [Click Here to Email Your Resumé].  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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