Medical Front Desk

Adecco Medical & Science
June 22, 2022
San Jose, CA
Job Type


Adecco Medical & Science is helping a local client to fill their need for a Medical Front Desk position in San Jose, CA. Apply today if you meet the qualifications below!

  • Location: San Jose, CA
  • Duration: Temp-to-hire
  • Pay rate: $22/hour
  • Responsibilities for Medical Front Desk job include but are not limited to:

  • Greet persons entering lobby, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Answer all Call Center incoming calls screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Monitor calls on hold to prevent long wait times.
  • Relay patient questions, requests, and other messages to the appropriate person/department.
  • Efficiently and accurately schedule, reschedule and/or cancel appointments in accordance with AACI's Appointment Scheduling Policy.
  • Check insurance and verify eligibility information.
  • Collect payments from patients in accordance with AACI's policies of handling cash.
  • Assist with the patient referral process.
  • Collect, update and verify all pertinent patient demographic and insurance information.
  • Transmit information or documents, using computer, mail, or facsimile machine.
  • Participate in patient education and health promotion activities.
  • Participate in quality assurance activities.
  • Communicate with VMC clinics, outside specialists' offices, and other clinics and hospitals.
  • Perform administrative support tasks Attend and participate in training and meetings as required and assigned.
  • Provide information regarding Covered California outreach and enrollment.
  • Resolve patient inquiries, complaints or concerns regarding their accounts or appointments.
  • Communicate regularly with supervisor on the status of operations, patient access, medical records, insurance coverage updates and any other related issues.
  • Complete other duties and related projects as assigned
  • Qualifications for this position include but are not limited to:

  • Customer service experience and ability to provide a high level of customer assistance
  • Ability to problem-solving skills and use proper communication channels until the problem is solved
  • Computer skills including proficiency in data entry, internet use and Microsoft office applications.
  • Excellent verbal communication skills
  • Ability to maintain confidentiality and privacy of information
  • Experience in a healthcare environment or knowledge of community primary care and mental health outpatient operations.
  • Experience using electronic practice management systems preferred.
  • Fluent in verbal and written Spanish language highly desired.
  • Ability to communicate well with people of diverse cultural professional and experiential backgrounds
  • Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
  • IMPORTANT: This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.

    The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
    Equal Opportunity Employer Minorities/Women/Veterans/Disabled
    Adecco will consider qualified applicants with arrest and conviction records for employment

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records

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