Loss Prevention Investigator – San Jose, CA

The TJX Companies Inc
Published
June 14, 2022
Location
San Jose, CA
Category
Job Type

Description

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: San Jose  || CA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and Loss Prevention leadership, law enforcement agencies and utilizes cutting edge methods to identify and deter internal dishonesty. 

The Investigator is responsible for assisting with a strategy to combat internal dishonesty across our brands within an assigned market, takes a proactive approach to resolving losses within all assigned stores through training and awareness. 

Responsibilities 

  • Utilize loss prevention reporting tools to identify and investigate internal cases at the direction of the District Loss Prevention Manager. 
  • Manage the internal theft program in a market of high-volume retail store locations. 
  • Identify potential acts of internal dishonesty through exception reporting, behavior observation and internal referrals. 
  • Thoroughly build and document cases to support findings and resolution. 
  • Interview associates in accordance to Wicklander-Zulawski (WZ) and company’s best practices. 
  • Utilize exception reports, surveillance, and employee tips to generate cases. 
  • Work with outside agencies such as police, courts and legal to bring cases to resolution. 
  • Teach fact finding/investigation techniques to LP Associates. 
  • Partner with District/Store Management to build LP awareness. 
  • Utilize market resources to build cases. 

Requirements 

  • Excellent communication, written and verbal. 
  • Time management and prioritization skills. 
  • College degree in Criminal Justice preferred. 
  • 3 years of Loss Prevention investigative experience with a focus on internal dishonesty. 
  • Familiarity with progressive Loss Prevention and Shrink reduction strategies. 
  • The proven ability to partner with District/Store Management to decrease shrink. 
  • Formalized interview/interrogation training (WZ a plus). 
  • Multi-store investigation experience preferred. 

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.
                          
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: San Jose  || CA

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