Healthcare Operations Manager – Telecommute

UnitedHealth Group
September 5, 2021
Atlanta, GA
Job Type


Health Care Operations Manager

The Health Care Operations Manager will oversee a portfolio of Affordability and Clinical products and services leveraging their experience and industry knowledge to deliver results. In this role, you will collaborate with external clients and cross-functional teams, sharing information to ensure alignment and awareness for all relevant stakeholders. You will work build and operationalize the work, all while ensuring the highest levels of customer satisfaction.  The ability to foster positive relationships, lead the development of new concepts, drive teams to execution, identify process improvements, and produce high-quality deliverables.

You’ll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:

  • Lead and contribute to the development of Affordability and Clinical products and services by leveraging knowledge and experience of health care/health plans
  • Develop and manage relationships with customers to proactively identify emerging needs and business challenges
  • Ability to align portfolio of work to strategic business and other organizational objectives
  • Manage schedules and performance of product and service implementation while ensuring ultimate success
  • Develop high-quality PowerPoint, key deliverables and other executive-level communications
  • Perform issue/data analysis, and explain information to others
  • Implement process improvement and standardization to improve team effectiveness

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in Business Management, Healthcare Administration, or other health-related field
  • 5+ years of (non-IT) end-to-end health care operations, strategy, project/program management and/or consulting experience
  • 5+ years of proven experience in managing affordability, utilization management, and/or clinical work
  • Demonstrated experience and knowledge of health care/health plan industry trends required to identify and execute on opportunities
  • Proven capability to work with people at multiple levels in a matrix organization at a national level
  • Advanced proficiency using Excel and designing PowerPoint presentations
  • Strong relationship-building skills

Preferred Qualifications/Assets:

  • MBA or advanced degree
  • Project Management Professional (PMP) certification
  • Knowledge of health plans, specifically Medicare Advantage Line of Business
  • Exposure to Utilization Management and Payment Integrity approaches
  • Consulting experience
  • Advanced reporting skills
  • Graphic or other design skills to create high-quality executive communications
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