Entry Level or Lateral Police / Fire Dispatcher (20287277)

City of Foster City, CA
September 23, 2022
Foster City, CA
Job Type


San Francisco/Peninsula

Job Type


Close Date

9/15/2022 at 5pm


$7,907.48-$9,611.61 Monthly

Additional Questionnaires


About Foster City

Foster City is located midway between San Francisco and San Jose on the western shoreline of the San Francisco Bay, east of U.S. 101, which provides convenient access to the San Francisco Airport with San Francisco to the north and Santa Clara County to the south. The City encompasses approximately 16 square miles of water, of which includes part of San Francisco Bay and Belmont Slough, and 4 square miles of land area with an estimated population of 34,000.

Based on the idea of a planned community on the San Francisco Peninsula, Foster City was incorporated in 1971. The Estero Municipal Improvement District (EMID) was created in 1960 and granted most of the governing powers associated with an incorporated municipality. EMID provides water and sewer service to Foster City and water service to Mariner's Island and is a separate legal entity with the City Council serving as its Board of Directors. During the initial stages of Foster City's development, new growth was mainly residential or residential serving in nature. Since 1980, several major commercial and research and development uses have been completed, adding a substantial daytime work force population to the City and providing employment opportunities to Foster City residents. The largest employers today include VISA and Gilead Sciences.

Foster City prides itself on its well-planned neighborhoods, which includes a wealth of recreational amenities, activities, shopping centers, and public spaces, alongside an engaged local government that recognizes the importance of public safety, fiscal responsibility, and sustainability to provide a high quality of life for the community.

The home of so many great careers.

To fulfill public services for our community, the City of Foster City is continually seeking qualified candidates to join our staff--currently, 157 full-time employees and 50 part-time employees covering 80+ job classifications. We offer a wide range of positions including police, maintenance, engineering, finance, recreation, planning and other internal services positions, all with potential for growth and advancement. We also offer highly competitive benefits, including alternative work schedules (9/80), a retirement plan, and generous vacation and paid holidays. Come join our Foster City team - it's a great place to live, work, and play!

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Please review the special instructions before applying for this job opportunity.

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610 Foster City Blvd. Foster City, 94404


The City of Foster City/Estero Municipal Improvement District



(Entry level candidates - copy of POST Dispatch Certificate with T-score of 55 or higher required)

$7,907.48 - $9,611.61 per month

Receives and dispatches 9-1-1 emergency and non-emergency calls from the public for police, fire and ambulance personnel, equipment, services, and after-hours public works services.


Knowledge, Skills and Abilities:

Knowledge of:

standard radio and telephone communications receiving and transmitting equipment; modern office procedures, methods and computer systems.

Ability to:

enunciate, speaking clearly, distinctly, and concisely; learn to write in a legible, grammatically correct, and accurate manner to report and record information; learn, retain and utilize the full capabilities of the computer-aided dispatch system and other dispatch equipment in a quick and effective manner; learn, retain, and use broadcasting, departmental, and City procedures, rules and codes; learn, retain and use geographic detail within service area; hear and understand multiple messages and direction simultaneously; explicitly follow oral and written instructions; use mature judgment; apply a practical, thorough approach to a wide variety of circumstances and individuals; possess a strong work ethic; take initiative and illicit information from irate customers; exhibit excellent customer service skills.


Any combination of experience and training that would likely provide the required knowledge, skills and abilities. A typical way would be:

Education: Graduation from high school or equivalent.

Experience: one year of experience working with radio and computer equipment, preferably in the field of law enforcement, fire or medical dispatching.


Ability to memorize and retain detailed information; ability to listen and effectively act upon many directions and requests simultaneously; ability to learn, retain and apply procedural guidelines; work a variety of shifts and hours, including nights, evenings, days, weekends, and holidays on a rotating basis; sit in a stationary position for long periods of time; reach, stand and hear to operate equipment; consistently maintain mental alertness, remain calm and composed in difficult and emergency circumstances.


* Possession of a valid California Driver's License
* Possess a POST Dispatcher test certificate with a passing score of 55 and higher and meet updated training requirements as per POST guidelines.


A City/District application and supplemental questionnaire is required for consideration and must be submitted no later than 5:00 p.m., on Thursday, September 15, 2022. Submit your application online by going to www.calopps.org. Interviews are tentatively scheduled for the week of September 26, 2022.

A POST Dispatcher test certificate is required for entry-level, non-lateral applicants. Failure to send the certificate will result in disqualification from the recruitment process.

Lateral dispatchers do not need to send a copy of the POST certificate but must have experience as a public safety dispatcher.


A limited number of the most qualified candidates will be invited to continue in the selection process. The selection process may consist of one or more of the following components: written exam, oral board interview, and assessment center. An employment list will be established consisting of candidates that successfully complete the selection process. This list will be in effect for one year or until exhaustion. A background check will be done before a conditional job offer is made. After a conditional job offer, applicants must complete a psychological exam, fingerprinting, and pre-employment medical examination.

Job Description URL:


Ideal Candidate

The ideal candidate will possess a strong work ethic and the aptitude to take initiative, including the ability to illicit information from irate customers. Excellent customer service skills and being a team player are also traits the ideal candidate should demonstrate.

Special Instructions

Please upload your Dispatcher Certificate with a passing T-score of 55 or above to your application.

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