Gloria Tran

Operational Support for Marketing Team
  • Santa Clara, CA
  • July 3, 2019

Hi there! Thanks for taking a look at my profile!

I am currently to learn more about and build a career in marketing and advertising.  I think the way businesses promote engagement and brand awareness is incredibly interesting and I hope to be apart of the constantly evolving and innovative field.

I am no stranger to working in new and unfamiliar roles where I may not initially have the experience to complete the task, but am very comfortable asking question, being resourceful, and picking up new skills necessary to be successful. After college, I worked as behavioral specialist where I was extremely involved with clients and it was something I had never experience but valued the opportunity. I enjoyed the analytical and creative aspects of the goal building and impact it made on individuals’ lives. In my current role, I jumped from a hands on clinical role, to a much more administrative position where I support the Regional Director as the point of contact for any general operational concerns within programs including facility management, resolving and allocating invoices, to submitting vendor licenses requests. Between the program locations and operational teams, I strongly value communication to coordinate project statuses, budgets, or possible concerns to key stakeholders. I believe my ability to learn and juggle different tasks to make sure operations are running smoothly would prove an asset to your team.

While my resume experience is varied, it shows my ability to wear different hats, from front facing client care to operations, and showcases my aptitude to take on tasks and develop new skills. I am hungry to learn and I will apply myself rigorously to provide positive results with any resources I can get my hands on. I want to kick my operations and project coordinating background into marketing gear! Thank you for taking the time to review my profile and I hope to hear from you!

Category
E-mail
gloriak.trn@gmail.com
Phone Number
4085477824

Education

Bachelors of Arts @ University of California, Santa Cruz
Sep 2012 — Jun 2016
B.A Psychology, 2012 - 2016.

Experience

Marketing Intern @ developerDB
Jun 2019 — Current
Review and suggest website content and google platform profile improvements for B2B startup. Preform light blog posts copy editing. Research marketing opportunities and sales leads.
Program Operations Coordinator @ California Mentor
Apr 2017 — Current
Create, own, and manage Excel trackers to streamline and report on location’s client service performance. Communicate, track and report project milestones and deadlines to key stakeholders. Projects include reallocating and tracking funds for capital asset and operational expense budgets, four program acquisitions and remodels, and improving procedures with their roll outs. Provide procurement purchasing, program licensing, vendor and consultant customer service, maintenance scheduling, and administrative support to 20 programs across four service line models. Provide continual training to direct care, administrative, and director level staff on new policy and procedures
Student Administrative Assistant @ University of California, Santa Cruz
Mar 2017 — Jun 2016
Directed phone calls and guest to appropriate departments. Routinely collected and processed invoices and purchase orders for five facilities. Maintained department databases.
Behavioral Specialist @ A is for Apple, Inc.
Jul 2016 — Apr 2017
Guided individuals with disabilities through programs to strengthen and assess developmental milestones. Analyzed and recommended program implementation improvements to clinical and program supervisors based on client response. Wrote in-depth daily behavioral and progress reports with qualitative and quantitative data collected through out session.

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