You are responsible for providing the strategic leadership to ensure that Company is implementing high quality programs that achieve positive housing, health, and wellness outcomes. You are part of an executive leadership team who is committed to ensure that Company operates high-quality, impactful programs; is well-positioned and prepared for emerging opportunities; and otherwise continues to lead the way in ending homelessness in the communities throughout the greater Bay Area. Among other responsibilities, the VP of Programs will oversee the agency’s programs including housing services, emergency services, clinical services, resident services, and subsidy administration throughout Santa Clara, San Mateo, and Santa Cruz counties with the potential to expand to other communities. You will lead a high-level team of three to six skilled program directors, across multiple counties to end homelessness by implementing evidence-based practices in a Housing First model. The VP of Programs is part of a dynamic executive team consisting of the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, Chief Real Estate Officer, VP of Programs- Region 1 (Alameda, San Francisco, Napa), VP of Human Resources, VP of Property Management, VP of Community Relations, and Controller.
How You Will Lead:
Program Oversight: Provide oversight to all Abode programs in Santa Clara (80%), San Mateo (15%) and Santa Cruz County (5%), including emergency services, mental health, social services, and housing programs.
Program/Staff Supervision: Provide direct supervision to senior management staff of the above-mentioned programs. Provide regular and appropriate feedback including training, opportunities for professional growth, verbal and written improvement plans when needed, and regular evaluations.
Coordination of Departments: Ensure that programs are successfully integrating supportive services and housing components to stabilize and improve housing, income, and health outcomes of participants.
Evaluation and Quality Systems Management: Ensure effective data collection and record keeping required for projects. Ensure compliance with all program contractual requirements including but not limited to: Medi-Cal data documentation required for compliance with external auditors
Quality Improvement: Ensure commitment of program staff to quality improvement processes and accreditation activities.
Agency Liaison to the Community: Maintain effective public relations. Develop relationships with the community-at-large to instill support and confidence in the agency. Serve as a spokesperson for agency when called upon.
Fiscal Management: Responsible for taking the lead in the creation of program budgets for agency programs which leads into complete agency budgets. Work collaboratively with other managers and directors to ensure that budgets are complete.
Executive Management: Contribute to strategic decision making, the cultivation of new business, and high-level stakeholder engagement with other executive leadership including the chief executive officer, chief operating officer, chief financial officer, chief real estate officer, VP of Programs- Region 1, VP of Human Resources, VP of Property Management, VP of Community Relations, and controller.
Senior Management: Lead, in collaboration with the other vice presidents, the senior management team consisting of directors across Abode’s entire operations. The goals of the senior management team are to implement operations, leverage strategic thinking and decision making, gather and incorporate input from various levels of the agency in operations, and engage with key stakeholders.
Does this sound like you
- Ten years of professional experience in the human services, social work, or related field.
- Five years’ experience in nonprofit management with a proven track record in successful implementation of programs.
Five years’ experience developing programs for extremely low-income people including those who have experienced homelessness.
- Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization.
- Strong financial management skills, including creating and monitoring program budgets.
- Demonstrated ability to effectively lead, coach, and mentor teams.
- Excellent written and oral communication skills
- Strong organizational, detail-oriented and time management skills
- Proven ability to work independently, effectively as an individual and part of the team.
- Strong ability to represent the interests of the agency, interact effectively with a diverse population with multiple special needs, and be comfortable building successful collaborative relationships with tenants, staff, and with community networking and resource building.
- A sense of humor!