Program Manager (Learning & Development)
Location: Mountain View, CA - 94041 (Hybrid Mode)
Duration: 3+ Months
Fully Remote for now but will be hybrid once office re-open: Mountain View, CA
Very high possibility of conversion to FTE
MOST IMPT: Corporate L&D experience with operations and vendor management experience
Should be open to 70% operational support for the L&D team along with Program management activities
Manager intends to provide stability to the L&D team because of recent departures so candidates with recent short stints in their job history will not be a great fit
Client is seeking an interim program manager to join our dynamic and visionary corporate learning and development team that is leading the way with strategic programs that set our employees, leaders and business up for success by driving a growth mindset culture, visionary leadership, and operational excellence. The Learning and Development Program Manager is an interim short-term role responsible for managing Clilent’s global, corporate-wide end-to-end learning solutions that enable our employees to develop their skills, grow their careers, and drive Client’s success. The ideal candidate possesses technical savvy, superb project management and prioritization skills and the drive and bias for action to make that vision a reality. They are comfortable managing both strategic projects end-to-end as well as supporting day-to-day learning operations. This individual is also expected to perform some instructional design of live virtual / in-person programs and facilitate as needed. This role reports directly into the head of Client’s corporate Learning and Development team and will be part of the broader Talent Management Center of Excellence.
What You Bring:
You are a self-motivated team player who excels in a fast-paced, high engagement environment. You are deeply passionate about learning and excited by the opportunity to innovate, manage and deliver unique programs to support a rapidly growing and broadly distributed organization.
In this role, you’ll be part of an inclusive and engaging working environment and will collaborate extensively with other Talent Management and HR team members, business stakeholders, and external vendors and partners.
Provide LMS administrative support using Workday Learning (e.g., building courses, setting up enrollment links/campaigns, maintaining course content, liaising with business leads and assisting employees with technical issues)
Provide production support for live training and virtual events as needed using Zoom
Develop and manage the company-wide learning calendar including workshop schedule, formal development programs and other L&D events, and coordinate timing of offerings with annual HR and corporate programs and events
Create program calendars and partner with Employee Communications in drafting communications to create awareness for key programs
Develop, track and report on metrics measuring the utilization, efficacy and impact of learning programs and provide reports to business stakeholders as needed
Onboard new vendors and manage all aspects of vendor relationships such as invoicing, payments and contracting
Work with Finance and other HR leaders within the Employee Communications and Experience team on developing a departmental budget as well as judiciously tracking expenses
Program Management / Instructional Design:
Support the administration and program management of LinkedIn Learning, existing L&D programs, individual assessments, coaching engagements and other ad hoc learning solutions
Interact with global HR and functional teams to gather requirements, develop project plans as well as budget and staffing plans to support the learning needs and opportunities of the organization.
Manage learning projects from needs analysis to deployment, considering the complexities of a diverse audience
Drive innovative approaches to L&D and guide policy/process improvements
Engage with vendors to ensure quality and measure effectiveness of their deliverables
Support the development of L&D content as needed and execute with consistent quality and timeliness
Develop custom content using modern instructional design methods and applications (Captivate, SnagIt and Canva) to support talent and performance management activities and other new L&D programs for on-demand learning, video-instructor-led-training (VILT), instructor-led-training (ILT), blended learning, job aides, etc.