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Day - 10 Hour (United States of America)
Nurse Navigator Medical Oncology (RN Coordinator)
South Bay Cancer Center - San Jose
This is a Stanford Health Care job.
A Brief Overview
Nurse Coordinator describes a variety of specialized nursing positions that provide professional support, planning, coordinating, and facilitating patient care for selected patient populations across the continuum of care, ensuring compliance with provider orders and established policies and procedures. This position utilizes the nursing process without providing direct patient care.
Nurse Coordinators provide coordination and care for patients requiring assistance and support in accessing and managing their health care needs. As an integral member of the care team, they collaborate with other health care professionals to ensure continuity of care and coordination of a wide variety of patient care services. Responsibilities include coordinating patient communication, patient education, and preparing patients and/or caregivers for procedures and tests in collaboration with the health care team; ensuring continuity of care and coordination, identifying opportunities to improve patient care services; and assisting clinic management to identify and develop operational needs.
This job description covers all classifications for Nurse Coordinators within the organization. All RNCs must meet all elements of the Essential Functions, and Qualifications.
There is a Voluntary clinical leadership and career advancement program designed to recognize and reward professional excellence in the role of Nurse Coordinator. Promotion is determined based on the Registered Nurse Coordinator (RNC) Clinical Ladder Program. Here is a description of the various levels:
Level I: Nurse Coordinator
Level II: Advanced Nurse Coordinator
Level III: Expert Nurse Coordinator
Stanford Health Care
What you will do
- Provides age-specific, quality, patient-centered care to all patients using the nursing process and standards of nursing practice with sensitivity and respect for the diversity of the human experience
- Expedites appropriate care and treatment, using critical reasoning and astute clinical judgment especially given the patient may present with complex problems or potentially life-threatening conditions
- Assesses, triages, and provides nursing consultation, performs follow-up and care coordination during face to face encounters or using telecommunications technologies during encounters
- Applies appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting patient to navigate health care system, and evaluating patient outcomes.
- Always focuses on patient safety and quality of nursing care during each encounter.
- Interacts with patients during face-to-face encounters or through a variety of telecommunication strategies in the virtual environment, often establishing long-term relationships
- Acts as partners, advocates, and advisors, assists and supports patients/families in the optimal management of their health care, respecting their culture and values, individual needs, health goals, and treatment preferences
- Facilitates continuity of care using the nursing process, interprofessional collaboration, and coordination of and access to appropriate health care services and community resources across the care continuum
- Collaborates with inpatient and other clinic staff to develop informational/educational materials appropriate for the patient population. Assesses learning needs of patient populations and develops curriculum/content accordingly.
- Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it. Promotes team building. Participates in formal and informal development and evaluation of staff competency.
- Maximizes productivity by focusing on goals, purpose and priorities. Completes written reports and projects within appropriate time frames. Reviews tasks, sets priorities, and revises plans for effective time management.
- Pursues lifelong learning to update and expand clinical, organizational, and professional knowledge, skills, and abilities in professional practice
- Utilizes performance improvement methodology to design data collection systems / processes and identifies opportunities to improve care / service for patients.
- Other duties, as assigned including On Call responsibilities.
- Bachelor’s Degree or higher in Nursing from an accredited academic institution. (preferred)
- Two (2) years of progressively responsible and directly related work experience
Required Knowledge, Skills and Abilities
- Knowledge in specialty area of practice
- Knowledge of computer systems and software used in assigned work area
- Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, the health care system, the responsibility and accountability for the outcome of practice
- Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; department standards, protocols, policies and procedures governing the provision of nursing care in the assigned work area
- Knowledge of medical and professional nursing ethics and patient privacy rights
- Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions
- Demonstrated skills in teaching, educating, problem-solving, and critical thinking
- Demonstrated skills in translating complex medical terminology for patients, and answering questions
- Demonstrated skills in communication and effective interaction with others in challenging situations
- Demonstrated skills in project development/management, if applicable
- Ability to anticipate, assess, plan for, and manage physical, psychological, social needs, and quality of life of the patient and family/caregiver, and provide appropriate support, comfort, and reassurance
- Ability to apply a professional nursing code of ethics and professional guidelines to clinical practice
- Ability to evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients
- Ability to integrate patient care with other members of the interdisciplinary health care team and provide direction or guidance to non-licensed personnel in assigned area of responsibility to ensure quality care
Licenses and Certifications
- RN - Registered Nurse - State Licensure And/Or Compact State Licensure and
- BLS - Basic Life Support
Physical Demands and Work Conditions
Blood Borne Pathogens
- Category I - Tasks that involve exposure to blood, body fluids, or tissues
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.