Government Liaison for New York – Telecommute in New York

UnitedHealth Group
September 23, 2022
San Jose, CA
Job Type


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

If you are located in New York, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Attend relevant stakeholder, planning, and advocacy meetings to ensure that the Plan is compliant with the State’s requirements for managed delivery of Behavioral Health (BH) services and is aware of any new State or local BH initiatives
  • Collaborate with government partners, community-based providers and other stakeholders to operationalize new benefits/benefit expansions and State guidance and initiatives
  • Work closely across matrix to implement new benefits or changes to current benefit, and act as a resource by providing implementation leadership/support, managing information and data, and ongoing consultation during transitions
  • Facilitate regular and ad hoc reporting oversight including
  • Preparing and submitting State reports
  • Acting as SME for internal dashboard and reporting systems 
  • Prepare routine and ad hoc State and internal reports highlighting utilization, outcomes and cost, as well as tracking initiatives and performance improvement projects
  • Facilitate monthly touch points with SMEs and project leads to adjust reporting points on project changes and provide updates and identify risks and opportunities
  • Identify reporting and data gaps, risks, and inefficiencies
  • Support clinical and quality efforts, including helping to shape initiatives, identify potential partners and track outcomes
  • Work on special projects focused on population health management and value optimization 
  • Represent the company and its interests at various internal and external meetings, and other regular and ad hoc convenings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree
  • 5+ years of experience in Managed Care and/or behavioral health service delivery
  • Must be a resident of New York State (NYS)
  • Ability to travel to meetings across NYS - travel 25%
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Knowledge of the Medicaid line of business and understanding of the complexities that impact members and service utilization via Managed Care experience and/or history of delivering Medicaid reimbursed behavioral health services 
  • Familiarity with OMH/OASAS/DOH/OPWDD behavioral health service delivery
  • Moderate Excel knowledge; comfort using Excel and similar applications on a routine basis 
  • Solid written and oral communication skills
  • Solid organization and analytical skill
  • Self-directed/motived to complete assignments 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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