Customer Service Tech

Robert Half
Published
May 13, 2022
Location
Livermore, CA
Category
Job Type

Description

Description Customer Service Tech - Onsite in Livermore, CA (currently remote, but returning to 100 onsite soon) - 20-23 per hour - Contract to permanent Responsibilities Customer Service Techs will have a thorough understanding of all departmental operations and provide support to customers and field personnel as the primary contact for trouble shooting and resolving product problems. Provides critical support for patients who are using the Vadwatch system to monitor their vitals. Applies knowledge and creativity to recognize cause and effect conclusions. Provides data to the organization on customer usespreferences leading to customer driven designcustomer usability. Performs work in accordance with defined methods and procedures. Shifts 630 AM - 3 PM or 6 AM - 230 PM M-F Requirements Requirements High school diploma is required Certificate or Associates in Life Sciences, Medical Technology, Engineering, IT, or related fields is preferred 2 years of lab or nursing or med tech or related medical technical experience, OR 2 years of hardware, software, and networking technical support is required Good communication and people skills Medical experience is a plus Tech savvy with Apple apps Spanish speaker preferred Technology Doesn't Change the World, People Do.Registered Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app httpswww.roberthalf.commobile and get 1-tap apply, instant notifications for AI-matched jobs, and more. Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit httpsroberthalf.gobenefits.net httpsroberthalf.gobenefits.net for more information. Copyright 2022 Robert Half. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use httpswww.roberthalf.comterms-of-use .

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