Customer Service Representative

Annenberg Petspace
Published
December 28, 2020
Location
Atlanta, GA
Category
Job Type

Description

Job Description :

Annenberg Petspace is seeking a hard-working, motivated individual to join our talented staff.

Requirements :

English speaking and exceptional communication skills

Proper phone etiquette

Customer service skills and previous Customer Service experience

Have a positive work attitude and drive to make customers happy

The ability to multitask

Good management and organization skills

Duties and Responsibilities :

Manage a large number of incoming calls, emails, and ticket inquiries.

Identify and assess customers' needs by answering product and service questions

Follow communication procedures, guidelines, and policies

Contribute to team effort

Benefits

As a benefits-eligible position, available benefits include medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, hospital indemnity and 401k benefits.

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