Customer Service Representative

Rose International
Published
November 19, 2020
Location
Santa Clara, CA
Category
Job Type

Description

Position Title: Greeter

Position Number: 351862

Location: Santa Clara, CA 95051

Position Type: Temporary

Required Skill Set:

Communications, Customer Service, Sales

Position Description:

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Greeter
Location: Santa Clara, CA 95051
Duration: 3+ months

Overall Purpose: Greets customers and manages traffic in the store.

Roles & Responsibilities:

1) Manages traffic, set wait time expectations, check back with the customer during long wait times, engage them with the products while they wait, communicate current promotional offers, assist with contact transfers, demonstrate products, for example handsets, phone, tablets, discuss rate plans and features.
2) Restocks accessories on the sales floor.
3) Keeps the sales floor looking clean and neat.
4) Assists with branch reports.
5) Performs general office support functions; monitoring/ordering supplies, assist on the phone.

Must be presentable, articulate and have a positive demeanor. Technological knowledge a must.

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