Clinic Operations Supervisor
Dignity Health Med Grp SequoiaRedwood City, California
Requisition ID 2022-251136 Employment Type Full Time Department Clinic Administration Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8am-5pm) Remote No Category Management
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group Sequoia a service of Dignity Health Medical Foundation is committed to serving the continuing health care needs of the Bay Area on the peninsula and beyond. With a growing list of primary and specialty care clinics along with our Dignity Health/GoHealth Urgent Care Centers local affiliated Dignity Health hospital (Sequoia Hospital) and other City of San Francisco locations (via Dignity Health Medical Group Saint Francis/St. Marys and Saint Francis Memorial Hospital and St. Marys Medical Center) we offer an integrated care delivery system that provides primary care for family medicine and internal medicine surgical services that include general vascular gynecological cardiothoracic and orthopedics and a growing list of neurologist cardiologists endocrinologists infectious disease and sports medicine specialists.
The Supervisor will be responsible for the operations of 4 clinics, including Cardiothoracic Surgery, Orthopedic Surgery, Infectious Disease, Urology and Family Practice. These clinics are all located in the same building in Redwood City and consist of a total of approximately 16 staff and 11 providers. This position is a great role for a self-motivated leader who is interested in working with a highly-functioning team in a growing region. This role will collaborate with other Supervisors and/or markets, as well as has the potential to assist the Area Manager with opening a new clinic site and onboarding new providers. Come be part of a highly supportive team and culture!
Coordinates the day-to-day operational aspects of the clinic. The Supervisor, Clinic Operations is expected to provide tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, and to cultivate a clinic culture responsive to the health care environment. The Supervisor, Clinic Operations will work closely with the staff and physicians in each unit to ensure that all fiduciary and clinical goals are met.
Three (3) years of lead or supervisory experience in healthcare with out-patient experience.
Bachelor's degree in healthcare, business, or related subject preferred; or equivalent work experience.
Previous management experience in a union environment preferred; prior networking (relationship building) experience for either managed care or integrated delivery systems; demonstrated ability to work with physicians.
Knowledge of business and management principles, and of budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles of a health care environment.
Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.
Excellent interpersonal and communication skills. Ability to express ideas assertively, clearly and concisely both orally and in writing. Ability to exercise tact and diplomacy in dealing with others to secure necessary information and cooperation from a variety of people.
Knowledge of personal and/or mainframe computers and software tools, including word processing, spreadsheet, data base, clinical information systems, electronic medical records, billing systems, and other application packages.
Knowledge of reasons, structure and basic requirements of HMO, PPO and capitated risk plan contracts as they relate to physicians and practices.
Strong leadership and management skills to provide planning, coordination and direction to departmental staff, and to propose innovative solutions to management problems.
Ability to exercise authority and direct and motivate others.
Planning, problem-solving and critical thinking skills to anticipate, avert, or resolve issues of staffing, scheduling and task allocation.
Ability to be flexible to maintain continuity of programs while considering individual staff needs and goals.
Ability to work effectively and independently under pressure with a minimum of direction.
Ability to understand and implement the requirements of providing patient care within a highly regulated and constantly changing environment.
Ability to understand health care issues within a broad perspective, and to apply these issues to the clinical setting.
CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed toa diverse and inclusive workforce. All qualified applicants will be considered foremployment without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, marital status, parental status,ancestry, veteran status, genetic information, or any other characteristic protectedby law. For more information about your EEO rights as an applicant,pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)
CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).CommonSpirit Health participates in E-Verify.
Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.