Claims Adjuster I

AmTrust North America
April 22, 2021
Atlanta, GA
Job Type



Amtrust Financial Services, a fast growing commercial insurance company, is seeking a Commercial Claims Adjuster. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle the most complex claims including General Liability, property damage related claims. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed. 


  • Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
  • Makes timely and appropriate contacts with interested parties, including, but not limited to the insured, claimant/attorney, witnesses and producers. 
  • Determines, reviews and analyzes coverages that may or may not apply to the claim; Plans, executes and reviews investigations-coverage, liability and/or damages – including the securing of a signed or recorded statement of the insured, claimant and/or witnesses. 
  • Discusses possible coverage issues with supervisor and drafts coverage positions as applicable. Obtains medical records and reports; police ambulance and agency reports; photographs and measurements; and, expert assistance/testimony.
  • Applies facts, as determined by contacts and investigation, to the law of a particular jurisdiction to properly evaluate exposure. 
  • Establishes indemnity and expense reserves as the claim transpires. 
  • Controls and manages claims-related expenses; determines and executes plans of action to resolution, including the avoidance/minimization of litigation.
  • Minimizes losses through identification of risk transfer and prompt disposition.
  • Identifies issues (coverage, liability, damages, handling), seeks appropriate guidance, and communicates pursuant to authority structure. 
  • Determines and fulfills reporting requirements to supervisor/manager, Home Office, SIU, client companies and reinsurers.


  • 1+ years experience in commercial general liability and Auto BI claims. 
  • Bachelor Degree or equivalent experience 
  • Travel required; attend mediations when necessary and trial monitoring.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available.

We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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